Privacy Policy
Last updated November 1, 2025
This privacy notice for Riverbend Resources Inc. (“Company,” “we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you:
Visit our website at https://www.riverbendresources.com
, or any website of ours that links to this privacy notice
Engage with us in other related ways, including any sales, marketing, or events
If you have any questions or concerns, please contact us at info@riverbendresources.com
.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice. You can find more details by reading each section below or using our table of contents.
What personal information do we process? We collect data you provide and some automatically collected data when you visit or use our Services.
Do we process any sensitive information? We may process limited sensitive information, such as financial data, when needed to process payments.
Do we receive any information from third parties? We do not receive any information from unrelated third parties.
How do we process your information? To provide, improve, and manage our Services, fulfill orders, communicate with you, prevent fraud, and comply with law.
With whom do we share information? We may share limited data with our trusted vendors, payment processors, and service providers, but we do not sell or share SMS opt-in data or consent.
How do we keep information safe? We maintain organizational and technical safeguards.
What are your rights? Depending on where you live, you may have rights to access, delete, or restrict your personal data.
TABLE OF CONTENTS
WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
SMS & EMAIL MARKETING DISCLOSURE (NEW)
COOKIES & ABANDONED CART TRACKING (NEW)
LOCATION DATA & SERVICES (NEW)
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You:
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include:
Names
Phone numbers
Email addresses
Mailing addresses
Sensitive Information:
When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:
Financial data
Payment Data:
We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number) and the security code associated with your payment instrument.
All payment data is stored by Stripe. You may find their privacy notice here: https://www.stripe.com/privacy
.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes.
Information automatically collected
In Short: Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage data, such as:
IP address
Browser and device characteristics
Operating system and language preferences
Referring URLs and activity on our website
Location data
Device event information (errors, system activity, etc.)
Log and Usage Data:
This includes service-related, diagnostic, usage, and performance information collected automatically when you access or use our Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your information to:
Deliver and facilitate the requested Services
Request feedback
Send marketing and promotional communications (in line with your preferences)
Evaluate and improve our Services, products, and customer experience
Comply with legal obligations and protect rights
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
We only process personal information when we have a valid legal reason to do so (consent, legal compliance, or legitimate interest).
If you are located in Canada, additional grounds for processing include express or implied consent as outlined in Canadian law.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your personal information with service providers and vendors that assist us in operating our website, processing payments, delivering products, or managing marketing communications.
These include:
Payment Processor: Stripe
Marketing Platform: Klaviyo (for email and SMS campaigns)
Analytics Provider: Google Analytics
Shipping & Fulfillment Partners
Important:
We do not sell or share SMS opt-in data or consent with any third parties for marketing or promotional purposes.
Example:
“The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
5. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain your personal information for as long as necessary to fulfill the purposes outlined in this notice, unless a longer retention period is required by law.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented organizational and technical safeguards designed to protect your personal information from unauthorized access or misuse. However, no system can guarantee 100% security.
7. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect, solicit, or market to anyone under 13 years of age.
8. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your location, you may have the right to access, correct, delete, or restrict your personal information.
You may opt out of marketing emails at any time by clicking “Unsubscribe” or replying STOP to SMS messages.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most browsers and mobile operating systems include a Do-Not-Track feature. We currently do not respond to these signals, but we honor opt-out preferences communicated directly through our contact channels.
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Yes. If you are a California resident, you have rights under the CCPA, including access, deletion, and disclosure of categories of information collected.
11. DO WE MAKE UPDATES TO THIS NOTICE?
We may update this notice from time to time. The “Last updated” date reflects the most recent revision.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
Riverbend Resources Inc.
West Bridgewater, Massachusetts 02379, United States
Email: info@riverbendresources.com
Phone: 508-408-0114
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
You can submit a data request by contacting us via the email above. We will act in accordance with applicable data protection laws.
14. SMS & EMAIL MARKETING DISCLOSURE
When you opt in to receive text messages or emails from Riverbend Resources Inc., you consent to receive recurring automated marketing messages (including cart reminders and promotions) at the phone number or email provided.
Message and data rates may apply.
Message frequency varies.
You can opt out anytime by replying STOP to SMS or clicking Unsubscribe in emails.
We collect and use this information solely to communicate with you, provide updates, and send relevant offers.
We do not share, sell, rent, or disclose SMS opt-in data or consent with any third parties.
15. COOKIES & ABANDONED CART TRACKING
Our website uses cookies and similar technologies to improve user experience and measure marketing effectiveness.
Cookies help us:
Track what items you put into your cart, including when you have abandoned your cart
Identify when to send cart reminder messages via SMS or email
Remember your preferences for future visits
“Riverbend Resources Inc. uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information may be used to determine when to send cart reminder messages via SMS or email.”
You can control cookie settings in your browser at any time.
16. LOCATION DATA & SERVICES
If you use features that rely on location data (e.g., shipping estimates or local retailers), we may collect approximate location information for service improvement. This data is used only for functionality, not marketing.
